Recent Posts

Covid-19

3/12/2021 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredeness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Basement flooding

3/2/2021 (Permalink)

Dealing With Basement Water

If you encounter water in your basement or crawlspace, it’s best to act quickly and consult a professional water damage restoration company. SERVPRO can arrive fast to remove water and start the dry out process. Water damage remediation for your basement is likely to follow this basic process:

  • Removal of water using specialized equipment
  • Drying of objects and surfaces using advanced techniques
  • Cleaning and disinfection of surfaces, including remediation of mold
  • Examination and clearing of drains, gutters and downspouts
  • Repair of objects and items damaged by water
  • Repair and elimination of source issue, including leak and pipe repair


Getting the Big Picture
Professional restorers not only have the tools, experience and knowledge to deal with a basement flood, but they’re also prepared to deal with the situation at any time of the day. Flooding in your basement is an emergency situation. Professionals act quickly to prevent further damage, ensuring that the source of the problem is resolved and that your home is dry. If items can be repaired instead of replaced, these experts know the best way to restore and recover impacted belongings, including furniture, documents and other valuables.
Flooding presents a serious issue for any basement or crawlspace in a residence. There’s no job that’s too big or too small for SERVPRO  specialists to quickly address. A DIY approach probably isn’t comprehensive enough to bring your basement to pre-damage conditions.

What is an Ice Dam

2/26/2021 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation and other areas.

Moisture entering the home from ice dams could lead to the growth of mold and mildew. 

  • Prevent the growth of mold and mildew by immediately drying out portions of the house that are wet or damp.
  • Take immediate action to get rid of the water source, clean the home environment and maintain its air quality.

Heat loss from a house, snow cover and outside temperatures interact to form ice dams. For ice dams to form there must be snow on the roof and, at the same time, higher portions of the roof's outside surface must be above 32 degrees F (freezing) while lower surfaces are below 32 degrees. These are average temperatures over sustained periods of time. For a portion of the roof to be below freezing, outside temperatures must also be below freezing.

The snow on a roof surface that is above freezing will melt. As water flows down the roof it reaches the portion of the roof that is below 32F and freezes. This causes the ice dam.

The dam grows as it is fed by the melting snow above it, but it will limit itself to the portions of the roof that average below 32F. So the water above backs up behind the ice dam and remains a liquid. This water finds cracks and openings in the exterior roof covering and flows into the attic space. From the attic it could flow into exterior walls or through the ceiling insulation and stain the ceiling finish.

24/7 emergency services

1/15/2021 (Permalink)

 

SERVPRO of Warren County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Choosing a restoration company

12/22/2020 (Permalink)

Choosing a Restoration Company

The restoration process can be complex after a commercial property, damaged by a flood, fire or storm. There are many ways a restoration company with 24-hour availability can improve the process of restoration for insurance agents, adjusters and business owners.

1. Receive Answers Quickly

During the restoration of a commercial property, decisions often need to be made quickly. If a restoration company is not able to respond to questions in a timely manner, business owners may feel inclined to attempt to handle a problem themselves, which can be a costly mistake. However, a restoration business that offers a fast response to business owners, adjusters and insurance agents can provide everyone with up-to-date information when answering any questions, and employees of the company can use their experience and knowledge to assist in decision-making.

2. Expedite the Claims Process

When businesses have been damaged, it’s often important to begin the claims process as soon as possible. Starting the claims process quickly will allow the restoration process to start in a timely manner, which can ultimately save business owners time and money. Overall, working with a restoration company with 24-hour availability can dramatically improve the speed at which the claims process occurs.

3. Peace of Mind

The process of restoring a commercial property is often stressful. It’s common for business owners to feel overwhelmed by everything restoration entails. If a major issue arises and insurance agents or business owners are not able to get in touch with the restoration company, an already stressful situation can become more difficult. Knowing that you can contact a restoration company that is always open can offer immense peace of mind.

The right restoration company can make the process of restoring a business much simpler. Employing a restoration business that has 24-hour availability can allow insurance agents, adjusters and business owners to receive a quick response to any questions, can quicken the claims process and can offer peace of mind for everyone involved.

Cole temps on the way

12/18/2020 (Permalink)

Be prepared if you will not be in your home full time! It only takes a few minutes when you are leaving to follow these 4 simple steps to keep your home safe from a water loss.

* Leave your heater at 55 degrees

* Open the cabinet doors under your sinks

* Turn off your water supply

* Drain your water lines

If you forget to do these things you leave your home with the potential for a serious water damage loss.

Small, low water leaks can cause really big damages. You might not even see the damage because it will be in your walls or under your house.

We at SERVPRO Warren County hope you have a wonderful winter. If you have any questions give our office a call at (513) 422-9200.

Experts in restoration

12/16/2020 (Permalink)

When your building suffers a water, fire or smoke damage situation you need to contact the experts in the restoration business.

SERVPRO of Warren County has the expertise to get your business dried out properly and in a timely manner while working with your demanding schedule.

SERVPRO of Warren County has technicians and staff on call 24/7/365.  We have live operators who dispatch our calls directly to our employees and on call technicians who come ready to work on your issue.

We are on most preferred insurance vendors lists which is essential to the owners or tenets in order for their claim process to go smoothly.

When you call SERVPRO of Warren County you can expect a return call within an hour and a technician onsite to you business with in four hours.

SERVPRO has the specialty drying equipment to properly dry the structure to IICRC standards. 

Our technicians are IICRC/ASD certified and ECTP certified and all employees are background checked.

Our technicians will have daily moister mapping to ensure the structure is properly drying.

Call SERVPRO of Warren County today at (513) 932-3649.

Avoid holiday fires

12/10/2020 (Permalink)

Safe holidays are happy holidays.  As you begin to decorate your home or office remember. . .  

  • Inspect your lights before you hang them
  • Replace old lights
  • Never connect more than 3 strings of lights at a time
  • be mindful of low-hanging or damaged wires to protect your pets and children

The Consumer Product Safety Commission offers up holiday decoration safety tips and general rules for Holiday Safety on products we use to decorate with like "Snow", Paper, Trimmings, Candles, Trees, and lights.

SERVPRO of  Warren County has been serving the community since 1967.  We are dedicated to helping customers when disaster strikes and helping to make it "Like it never even happened."  We are ready 24/7, 365 at 513-932-3649.

Have Questions? Call Us Today – 513-932-3649

Choose SERVPRO

10/16/2020 (Permalink)

A quick response from SERVPRO of Warren County ensures your Damage Restoration needs are professionally completed.

Choosing a restoration company to work with is a decision that homeowners should weigh heavily. This company will not only handle the restoration of your home, but they will also be working with you during a trying time. The right company will provide reassurance and ensure your experience is positive as they work to restore your home to its previous condition.

Any kind of household disaster has the potential to give rise to other damages, so choosing a company that has a wide range of expertise is key.

Structural damage can occur following water damage, fire can release hazardous particles into the air, and storms can cause both fire and water damage all at once. Finding a company that is well-rounded in their areas of damage treatment is key to a good experience.

Why Our Restoration Process Matters

When we work on a restoration job, we focus not only on restoring the property but also on providing the customer with peace of mind. Here are some reasons to consider us for restoration:

Our Availability Is Open

There is no way to ensure a disaster will occur at a convenient time, which is why we are always here to answer when you call. Our 24⁄7 emergency line means you can get in touch with us right away so our technicians can spring into action and treat your damage quickly no matter the hour.

Our Technicians Are Highly Trained

We are proud to invest in training for our technicians so we can ensure everyone is getting the best work possible. Every technician we have is highly trained and adheres to the IICRC standards, ensuring he or she will use scientifically proven techniques and equipment.

Our Network Is National

We have franchises across the country, amounting to over 1,700 locations, which allows us to have a large pool of resources to pick from. This enables us to treat a wide-scale natural disaster with the same level of expertise as we would a small home fire and ensures we can help you with restoration wherever you are located.

What is mold?

10/16/2020 (Permalink)

Molds are a form of fungus. There are many different types, and they can occur both indoors and outdoors.

Molds produce spores, which spread by floating around in the air. Mold spores are present in all indoor environments. There is no way to prevent spores, and they can persist in conditions where mold itself cannot grow.

Mold spores thrive in environments that are moist and warm, so when they land on a damp spot, they begin to grow.

Molds can grow on a variety of different surfaces, including fabric, paper, wood, glass, and plastic. As they grow, they may digest the material they are growing on.

We are an emergency services business and we are open 24/7-365 a year. Call our office at (513) 932-3649